Please get in touch with us at customercare@candidocollective.com within eight hours of making your purchase if you need to make any adjustments to the shipping address you provided or if you need to cancel your order. After that point, we will be unable yo make any further adjustments.

The orders are sent out from our London warehouse, and typically delivered between one and three business days for all domestic orders. There is always a chance that your delivery may be delayed due to a problem with customs or with the courier. This can happen from time to time.

When your purchase has been sent, you will get an email from us with a tracking number attached. If you have yet to receive this email, please get in touch with customer service at customercare@candidocollective.com.

All shipping is tracked so customers know where their items are at all times.